Frequently Asked Questions

We operate on a performance-based model. Our "White-Glove" service means we only get paid when you get paid. This aligns our goals perfectly with yours: maximizing your revenue and minimizing denials.

Not at all. In fact, most providers find they have more visibility with us. Whether we work in your EMR or ours, you receive transparent, real-time reporting and monthly financial summaries that give you a clearer picture of your practice’s health than ever before.

Our onboarding process is designed to be "zero-friction." Depending on whether we are integrating into your current software or setting you up on ours, we can typically have your account live and scrubbing claims as fast 3 or up to 60 days.

We offer comprehensive AR Recovery. We don’t just start from "Day 1"; we can perform a deep dive into your old, unpaid claims to recover revenue you may have already written off as a loss.

Absolutely. Our Audit Assistance team provides the documentation support and expert guidance needed to navigate payer audits. We help ensure your claims are defensible and your compliance is watertight.